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3 Things NFL Owners Should Do to Better Prevent their Next Fan Crisis

The recent referee crisis that confounded NFL owners was not just one of their own making, but one that also empowered fans beyond what the owners may have ever hoped. The power of social media was on full display as …

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Penn State: the showers did it!

On July 12, Judge Louis Freeh released his much-anticipated report on the sex abuse scandal at Penn State, in which he issued a damning assessment of the cover-up

Serrano on TruTV 6/13/12

In the News – Commentary on the Penn State Scandal and Crisis Communications Response

Media Update Penn State Scandal Crisis Communications Response June 12 - 13, 2012 Click here to watch latest news

Jerry Sandusky

The Inescapable Crisis for Penn State, Sandusky’s Co-Conspirator

When you study the evidence presented thus far in the Sandusky child rape trial, notably including a grand jury report and Day 1 testimony from Victim 4 and Day 2

Bald barbie

3 Steps to Win in a Crisis

Two recent crisis communications cases illuminate the challenges of managing conflicting interests – notably not wanting to set a precedent that will hamper you in the future, versus